POS analytics

POS analytics are data and reports tailored to your business, designed to help retailers make informed decisions about how to scale. Analytics tools like Lightspeed Insights help retailers test, evaluate and pivot business strategies and optimise their operations.

Inventory reporting gives retailers detailed data about inventory performance, including what to order, how much to order, category performance and more. Employee performance reporting helps businesses set sales targets, measure sales and identify strong performers. Customer data reporting helps retailers tailor their business to evolving customer behavior. Insights also helps you view order recommendations to avoid understocks so you never miss a sale and streamline drafting replenishment purchase orders from reports. By having actionable data on hand, retailers can make the right decisions to drive the growth of their business.

When choosing retail reporting software, look for customisable reports, real-time reporting and features for simplifying reporting and processes. You want a system that can analyse and report on more than just end of day sales numbers; you want to be able to find peak sales hours, identify dusty stock, track customer behavior, get to know brand performance and more. You want to be able to not just look at performance, but be able to forecast demand, so you avoid stockouts and never miss a sale. You want to feel confident in the data.

Lightspeed Insights is retail reporting software with strong business intelligence capabilities and comprehensive reporting so you can optimise your operations with confidence.

With Lightspeed Insights, you can customise, save and schedule inventory, staff and sales reports, and drill down on insights to support the growth of your business. Reports in Lightspeed Insights include Dusty Inventory (to identify stock that hasn't sold in a set period), Sales by Hour of the Day, Sell Through and more. With Lightspeed Insights, you can predict inventory needs with suggested order quantities and streamline purchase ordering from reports. Minimise stockouts, increase efficiency, gain complete visibility and reduce costs with Lightspeed Insights.

With Custom Reporting, you can customise, save and schedule reports, and drill down on insights customised to your business. Reports in Custom Reporting include Dusty Inventory (to identify stock that hasn't sold in a set period), Sales by Hour of the Day, Sell Through and more.

Lightspeed Insights transforms inventory and sales data into actionable insights. It offers detailed, visual reporting on daily, weekly, and monthly performance, customisable and schedulable reports, and in-depth analysis of key metrics like sell-through rates and stockouts. It helps you predict how much inventory to order and easily draft purchase orders from reports, saving you time and money.

Lightspeed Insights is available in selected plans, but not all. For detailed information on its availability, please contact us.

*1 25.4% represents the difference in gross margin return on investment (“GMROI”) between (1) customers actively using Insights to drive their replenishment ordering and (2) those who have access, but are not actively using Insights. Specifically, over the three months ended December 31, 2024, the median merchant in the sample group (1) achieved a GMROI of $0.79 which is 25.4% higher than the median merchant in the sample group (2) of $0.63. Results outside such samples could vary depending on locations and other factors.

*2 $13,373 represents the estimated gross profit difference between (1) customers actively using Insights to drive their replenishment ordering and (2) those who have access, but are not actively using Insights. This is calculated by multiplying the respective sample groups median GMROI by the median inventory value held by Lightspeed merchants in the three months ended December 31, 2024 and then taking the difference. Results outside such samples could vary depending on locations and other factors.


*3 Top selling items means the top 5% of SKUs (by way of revenue) over the analysis period (the three months ended December 31, 2024). 26% represents the difference in proportion of days out of stock between (1) customers with access to Insights and (2) a cohort of similar sized merchants who do not have access to Insights. Specifically, the median of sample group (1) experienced stockouts 20% of the time, whereas the median of sample group (2) experienced stockouts 27% of the time. Results outside such samples could vary depending on locations and other factors.