HOSPITALITY POINT OF SALE

Hospitality Runs Better on Lightspeed.

Take control of your service with Lightspeed POS—the platform that helps your team stay organised, keeps orders moving seamlessly and gives you the tools you need to keep growing your business.

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Designed to keep your service smooth.

Give your team the tools to stay organised and deliver your best dining experience—every time.

  • Custom table management – Design a floor plan that mirrors your space and track real-time table statuses to ensure no guest is left waiting.
  • Multi-course ordering – Assign dishes to courses automatically and send updates to the kitchen with a tap.
  • Group ordering made easy – Let large parties order individually while keeping dockets consolidated for faster service.
  • Order types for every situation – Clearly mark orders as dine-in, takeaway or delivery to eliminate confusion and speed up workflows.
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Perfectly coordinate your team.

Streamline communication between front and back-of-house so every order reaches the right hands at the right time.

Pass-thru printing

Send online orders directly to the kitchen, reducing manual acceptance and keeping staff focused on in-house guests.

Bump screens & printing

Ensure every order reaches the right station, whether it’s the kitchen, bar or barista.

Flexible course calling

Let staff send entire courses or individual dishes when the kitchen is ready to serve.

Staff-level order control

Prevent errors and miscommunication by ensuring only assigned staff can modify or manage their own orders.

"I’ve always valued programs that make things easy to use—Lightspeed take that to a new level."

- Sam Capogreco, Director of Operations, Kickon Group

Turn orders into opportunities.

Automate promotions, tailor pricing and track guest habits to keep customers coming back and sales growing.

  • Automated promotions – Offer discounts, promotional deals and timed specials without needing manual input from staff.
  • Dynamic price lists – Adjust pricing based on time of day, location or special events to maximise profit.
  • Guest tracking & sales insights – Understand your customers' ordering habits to drive more repeat business.
  • Gift cards & account sales – Lock in future revenue with gift cards and allow businesses to order on account with automated invoicing.
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Find out what Lightspeed can do for your business

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FAQ

What is a hospitality POS system?

A hospitality POS (point of sale) system is a software and hardware solution designed specifically for restaurants, cafés, bars and hotels to manage orders, payments, inventory and customer interactions. It helps streamline operations, improve service speed and provide valuable business insights.

How does a hospitality POS system work?

A hospitality POS system processes customer orders, sends them to the kitchen or bar, tracks payments and manages table layouts. It often includes features like tableside ordering, online ordering integrations and real-time reporting to help businesses run more efficiently.

What features should I look for in a hospitality POS system?

Key features of a great hospitality POS system include:

Tableside ordering & payments – Speed up service by taking orders and payments directly at the table.
Online ordering integrations – Accept delivery and pickup orders seamlessly.
Inventory management – Track stock levels and reduce food waste.
Staff management – Schedule shifts and track performance.
Real-time reporting – Get insights on sales, customer trends, and menu performance.

Can a hospitality POS system integrate with other software?

Yes! A good hospitality POS integrates with reservation platforms, online ordering apps, accounting software and customer relationship management (CRM) tools. This helps streamline operations and improve the overall guest experience.

How much does a hospitality POS system cost?

The cost varies depending on which plan you think suits you best. Lightspeed offers flexible pricing designed for your business.