REPORTING AND ANALYTICS INSIGHTS

Lightspeed Insights – Informing your success, every step of the way

Know what’s working and adapt in real time with live reports and updates from anywhere so you can control your costs and keep guests coming back.

See the full picture, instantly.

Stay in control with live dashboards that keep you connected to your business—whether you're running a single location or a multi-venue operation.

  • Get a real-time snapshot of daily, weekly and yearly performance.
  • See your top-selling dishes, most loyal customers and highest-performing staff at a glance.
  • Compare locations and service periods side by side to uncover new opportunities.
  • Track table turnover and revenue to fine-tune your floor plan for peak efficiency.

Reports that write themselves.

You don’t have time to sift through spreadsheets. Lightspeed Insights automates the heavy lifting so you can focus on making informed decisions, faster.

  • Schedule reports to land in your inbox exactly when you need them.
  • Choose the format that works for you—PDF, CSV or image.
  • Set different reports for different teams, ensuring everyone stays aligned.

Your data, your way.

One size never fits all. Lightspeed Insights gives you the tools to shape your reports the way you need them.

  • Build reports with an intuitive drag-and-drop tool—no spreadsheets required.
  • Choose from charts, graphs and maps to turn numbers into clear insights.
  • Create standalone reports or assemble them into dashboards for a complete view.

Know what’s working, and do more of it.

Unlock a complete view of your operations—from sales and staff to stock and spend—so you can grow with clarity and confidence.

Dishes that sell

Keep your menu sharp by tracking top sellers, trends and margins in real time.

A winning team

Identify your best performers, spot coaching opportunities and keep service levels high.

Customer loyalty

See what brings guests back, what they order most and how to turn first-timers into regulars.

Promotions that pay

Know which discounts, surcharges and specials are driving revenue—and which ones need a rethink.

Payments & reconciliations

Track sales down to the last cent, understand popular payment methods and ensure smooth reconciliations.

Purchasing & wastage

Reduce costs with full visibility on supplier performance, stock trends and food waste.

Stay in the loop, wherever you are.

Your business doesn’t stop when you step away. With Lightspeed Live, you can keep an eye on things in real time, no matter where you are.

  • See live sales, orders and COGS at a glance.
  • Compare today’s performance against past trends to track growth.
  • Get notified about key updates, including end-of-day reports and reconciliations.

Download Lightspeed Insights today

Find out what Lightspeed can do for your business

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FAQ

What is Lightspeed Insights and how can it help my business?

Lightspeed Insights is a reporting and analytics tool that transforms your sales data into clear, actionable insights. It helps hospitality business owners track performance, reduce costs and make data-driven decisions to improve efficiency and profitability.

What kind of reports can I generate with Lightspeed Insights?

Lightspeed Insights offers a range of reports, including sales trends, menu performance, staff productivity, customer spending habits, inventory tracking and payment analysis. You can customise reports, compare service periods and automate scheduled reports to stay informed.

How does Lightspeed Insights help reduce food costs and wastage?

By tracking purchase trends, supplier performance and real-time stock levels, Lightspeed Insights helps you minimise over-ordering and food waste. Wastage reports show which ingredients are being discarded most often, helping you refine your purchasing and portioning strategies.

Can I access my reports and sales data remotely?

Yes! With Lightspeed Live, you can track real-time sales, order volume, COGS and other critical metrics from anywhere. Whether you're on-site or off-premises, you’ll have instant access to key performance data on your mobile, tablet or desktop.

How does Lightspeed Insights integrate with my existing Lightspeed POS system?

Lightspeed Insights is fully integrated with the Lightspeed POS platform, automatically pulling sales, staff and inventory data into easy-to-read dashboards. There’s no need for manual data entry—just real-time insights that help you make smarter business decisions.