Management & Operations

The landscape of the restaurant industry is one that exists both in the physical and the abstract: it’s both brick & mortar and online...

There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...

Whether you’re a neighbourhood hotspot or a growing group of restaurants, a kitchen without smooth order flow impacts your customer...

Gemelli simply translates from Italian to twins, which is where Gemelli Group’s story began. Founded by twin brothers, Gemelli Group...

As a restaurant operator, deciding which online reservation software to use can make a big difference for your business.Read on to...

We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species,  invincible...

There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...

Success in business is rarely the result of a single action, but rather the result of many small actions performed consistently. There...

If you’ve dined out in recent years, you may have noticed something that seems to have permeated a lot of venues. Something that...

It may not be the sexiest part of your store, and it doesn’t get a lot of customer eyeballs, but your stockroom is still a critical...

Early this year, Lightspeed hosted the Table Talks event where we brought together some of the leading figures in both hospitality...

Lightspeed’s Hospitality Insights and Dining Dynamics Report has revealed and analysed the upcoming trends, diner preferences, and...

We’re now three months into 2024, and with summer coming to a close, it’s as good a time as any to stop and take stock of how businesses,...

It’s easy to think “product, product, product” when opening your first retail store, but there are a whole host of other must-have...

Not to sound like a broken record, but food waste is a big issue in Australia.It’s a very serious reality, with around 7.6 million...

March can be a sneaky old month, and I don’t say that because the weather starts to change, or because the winter sports seasons...

With eight incredible venues, including several restaurants, a hotel and a spa, Traverse Alpine Group is a hospitality heavy-weight...

Founded in 1990, Mezi is a family-run business focusing on quality, creativity and self-expression through handcrafted jewellery. Over...

2023 was another disruptive year for the Australian retail industry, with inflation and a cost of living crisis impacting customer...

It’s December again—mid-December, to be exact.And as the mercury rises in tandem with Mariah Carey’s/Michael Bublé’s Spotify...

As revealed by Lighstpeed’s 2023 retail survey, Australian shoppers are largely motivated by one key factor; price. It’s not a...