Featured this week

If you’ve ever been to Bowral in the NSW Southern Highlands, you’ll know that it’s a town with a prestigious past. From its catalogue...

So, you’re thinking about opening up a retail store? In today’s digital age with same-day eCommerce deliveries, your friends and...

“eCommerce has changed the retail game”–that’s the understatement of the century. This isn’t just old news, it’s ancient...

When the COVID lockdowns hit back in 2020, Nick and Sharifa Ghionis’ award-winning photography business ground to a halt and, like...

Here’s something that’s on the minds of retailers around the world: how to increase retail sales in-store.Most retailers share...

So, your retail business is successful. You’ve reached a place where your company is stable and profitable. With things going well,...

Your profit margin is a metric that should always be on your radar, and for good reason: it answers critical questions about your business,...

There’s a lot to be said for preparation.It has the ability to turn something that we think we’ve seen before into something truly...

In December, Lightspeed’s observations during the Black Friday/Cyber Monday sales event highlighted a significant uptick in customer...

Valentine’s Day. Some love it, some loathe it – but for restaurants, it’s guaranteed to be one of the busiest days of the year,...

As we enter the new year and navigate through the first few weeks of 2024, it can be challenging to predict what evolving expectations...

Whether you’re expanding locations and pursuing a more robust system or seeking to upgrade to a platform with deeper insights that...

The hospitality industry has developed its own vernacular—one that is unique and efficient (and often peppered with expletives)....

Ah, organization. Whether you love to check boxes and make lists, or organizing things is the bane of your existence, one thing is...

The interplay between customer privacy and trust has become a delicate dance. As businesses strive to enhance operations through data...

2023 was another disruptive year for the Australian retail industry, with inflation and a cost of living crisis impacting customer...

Lightspeed’s media features in November 2023 showcase the transformative impact on customer service at the GWS GIANTS and its advocacy...

It’s December again—mid-December, to be exact.And as the mercury rises in tandem with Mariah Carey’s/Michael Bublé’s Spotify...

2023 has been a mixed bag for those of us in the hospitality industry. While the year definitely wasn’t plain sailing, there was...

Sophistication. Innovation. Dedication. These are the signifiers of 124 Shoes and Altea, two fashion retailers devoted to elegant and...

An oasis for lovers of gardening and ethically-sourced homewares, Eden Gardens is truly a homegrown icon. Their vision is “To be...