Staffing your venue can be a struggle at the best of times and it can be compounded for each venue under your management, meaning more...
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The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
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There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Walking away from the Good Food Symposium, I wasn’t just carrying the weight of great conversation; I felt a deep sense of optimism...
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One of the most challenging parts of owning a business is securing financing. There are plenty of options–so many that it can become...
March can be a sneaky old month, and I don’t say that because the weather starts to change, or because the winter sports seasons...
Robots aren’t exactly the first thing you’d think of when talking about lawn bowls. The time honoured tradition of a friendly game...
With eight incredible venues, including several restaurants, a hotel and a spa, Traverse Alpine Group is a hospitality heavy-weight...
Founded in 1990, Mezi is a family-run business focusing on quality, creativity and self-expression through handcrafted jewellery. Over...
If you’ve ever been to Bowral in the NSW Southern Highlands, you’ll know that it’s a town with a prestigious past. From its catalogue...
So, you’re thinking about opening up a retail store? In today’s digital age with same-day eCommerce deliveries, your friends and...
“eCommerce has changed the retail game”–that’s the understatement of the century. This isn’t just old news, it’s ancient...
When the COVID lockdowns hit back in 2020, Nick and Sharifa Ghionis’ award-winning photography business ground to a halt and, like...
Here’s something that’s on the minds of retailers around the world: how to increase retail sales in-store.Most retailers share...
So, your retail business is successful. You’ve reached a place where your company is stable and profitable. With things going well,...
Your profit margin is a metric that should always be on your radar, and for good reason: it answers critical questions about your business,...
There’s a lot to be said for preparation.It has the ability to turn something that we think we’ve seen before into something truly...
In December, Lightspeed’s observations during the Black Friday/Cyber Monday sales event highlighted a significant uptick in customer...
Valentine’s Day. Some love it, some loathe it – but for restaurants, it’s guaranteed to be one of the busiest days of the year,...
As we enter the new year and navigate through the first few weeks of 2024, it can be challenging to predict what evolving expectations...
Whether you’re expanding locations and pursuing a more robust system or seeking to upgrade to a platform with deeper insights that...
The hospitality industry has developed its own vernacular—one that is unique and efficient (and often peppered with expletives)....
Ah, organization. Whether you love to check boxes and make lists, or organizing things is the bane of your existence, one thing is...
The interplay between customer privacy and trust has become a delicate dance. As businesses strive to enhance operations through data...
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