Mark Branle knows his industry. He and his wife had corporate jobs when they chose to refocus their careers onto something they truly...
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There’s no denying that the hospitality industry has had it tough in recent years. From Covid lockdowns to staff shortages, rising...
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We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species, invincible...
There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...
Near field communication, commonly called NFC, is a form of payment technology that allows people to pay using a device such as a mobile...
The cost-of-living crisis and the impact of rising inflation have dominated headlines for well over a year, and rightly so. From everyday...
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Opening a second business location is a big achievement. It means that you’ve successfully launched a company, developed a steady...
With changing consumer expectations, retailers now have the freedom to do so much more with their business. Stores become so much more...
Back when coffee wasn’t served in to-go cups and dining rooms hosted a handful of regulars, not hundreds of newcomers, restaurant...
With last years 300% increase traffic, the holiday season, starting end of October, is the busiest season of the year. Black Friday,...
When was the last time you clicked on a banner ad? Chances are it’s been a while and you’ve since forgotten what the ad was about....
Small businesses need capital to grow, but sometimes budgets are thin and access to cash is hard to come by. This is particularly true...
When we imagine walking into a pet store, childhood nostalgia seems to take over. However, we need to discuss the ethical implications...
The season of gift giving is almost upon us. Gift shops around the world are rolling up their sleeves, prepping their wrapping paper...
It’s been ten years since Dutch entrepreneur Corné van Willigen, from Groningen in The Netherlands, got into his family business...
We recently introduced our Lightspeed Speaker Series! From July 17th – August 25th, we hosted a series of six Facebook Live videos...
For most companies, the word “debt” may bring up anxious, negative connotations. However, as in the words of Shakespeare, there...
For years, it’s been clear that restaurants were primed for a disruption in payments. One need only to look to Europe, where the...
Every restaurant needs to be prepared for an emergency. To have an effective emergency plan and safety procedures you need to know...
A question most independent retailers ask themselves at some point in their career, is when is it best to expand my business? Our mind...
Businesses that focus on employees outperform their competition. Employees who like where they work deliver better service to customers...
If retail stores are all about trends, there is one that is hurting them: employees don’t stay. With a recent survey revealing that...
Technology is advancing at an astonishing rate and its impact is felt everywhere. Mobile technology in particular has become so deeply...
It has long been understood that the customer is at the core of any business, especially retail. Without customers, there is nothing....
Why invest in building long term relationships with your customers? Well, here are three reasons it’s good for your business: On...
Remember the good old days when customers walked into your store, picked the items they wanted off the shelf, and that’s all there...
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