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The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Walking away from the Good Food Symposium, I wasn’t just carrying the weight of great conversation; I felt a deep sense of optimism...
When you’re running a hospitality business, it can be challenging to predict the next big thing or anticipate what trends other venues...
Tired of being shouted at? We’d imagine you’ve experienced this once or twice if you’ve had to deal with a difficult customer....
Podium is a tool that helps retailers get more reviews with automated SMS Google Review invitations. It’s a great tool to have when...
Business success is impossible without a good plan. And in the case of retail stores, that means putting in the time and effort on...
Access to capital is one of the biggest barriers businesses face when looking to implement growth strategies. That’s why it’s important...
If you’ve visited a cafe or a restaurant in recent times, you’ll be no stranger to the concept of surcharges. They’re those small...
Lightspeed’s Hospitality Insights and Dining Dynamics Report has revealed and analysed the upcoming trends, diner preferences, and...
Enhancing customer experiences and driving revenue growth should be the top priorities for any retailer committed to elevating their...
When I heard that Longshore were interested in doing an episode of Beyond The Pass, I got goosebumps.This is a fine dining restaurant,...
In January and February, Lightspeed foresees a transformative year for the retail sector, marked by a surge in AI adoption that will...
The Rural Trader is a breath of fresh air, bringing new life into a restored 1930s general store in Nevertire, rural New South Wales....
In the ever-evolving landscape of Australian retail, it can be difficult to predict what challenges and trends lay around the corner.To...
We’re now three months into 2024, and with summer coming to a close, it’s as good a time as any to stop and take stock of how businesses,...
It’s easy to think “product, product, product” when opening your first retail store, but there are a whole host of other must-have...
Bad reviews can make or break your business. Whether you like it or not, you’re going to receive a negative review at some point...
Not to sound like a broken record, but food waste is a big issue in Australia.It’s a very serious reality, with around 7.6 million...
Australia, with its diverse and incredibly dynamic market, stands as a crucible for retail evolution, a melting pot where consumer...
In 2023, just 6% of point-of-sale transactions in Australia were made in cash–making Australia one of the most cashless countries...
Coles and Woolworths have hit the headlines recently, and not for the right reasons. With several parliamentary inquiries into price...
Retail stores come in all shapes and sizes, but if there’s one thing every shop needs, it’s a solid point of sale (POS) system. The...
Accounting can be a daunting prospect for retailers, as there’s a lot to consider, from tax compliance to payroll, reconciliation...
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