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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
With an estimated global value of 3.7 trillion and double-digit annual growth since 2010, the health and fitness industry is one of...
Once you’ve set up your online menu for takeaway and delivery, it is essential to get the word out. Let your customers, both existing...
In a recent article, we delved into the relationship between costs and sales and how knowing your gross profit margin is key to retail...
Coffee culture is one that’s been deeply rooted in societies across the globe for centuries now. And, it makes sense – the stuff...
Generating more traffic and sales for your online store is an ongoing process, no matter how long you’ve been in business. The truth...
While physical stores are an important part of the customer journey, one that gives merchants the opportunity to create immersive experiences...
The impact of Covid-19 has not only strained businesses, but also people. It has put a halt to the day-to-day operations and has confronted...
Inventory control: That is, knowing exactly what products you have on the sales floor and in your stockroom (and how many you have)...
Our employees and customers are at the heart of everything we do, and in this moment of social distancing and uncertainty, it’s more...
For retailers, doing a physical inventory count is something that often gets put off. Why? Because counting all of the merchandise...
Being a server at a restaurant is hard. The best servers are master multi-taskers, schmoozer extraordinaires and part mind-readers....
For restaurants, Cost of Goods Sold (COGS) is one of the most important things to understand. Put simply, it’s how much it costs...
At Lightspeed, we like to say that culture is as much a part of what we do as code. We know that our diversity as a company drives...
Q&A with Steve Agi, co-owner of #burgerlove, Melbourne’s most innovative burger chain. Originally known as Café 51, Melbourne-based #burgerlove is...
When it comes to menu design, you want it to look good. Of course. But you don’t want your design to clash with your ultimate goal:...
If you’re working in retail marketing, it’s very easy to get swept up in a sea of omnichannel beacons,experiential stores and the...
If you own or operate a restaurant, you have to take on many roles. There’s the creative side of running a restaurant, which involves...
Few customers probably give a second thought to a restaurant’s floor plan, but the configuration of seating, bar and kitchen areas...
Q&A with Sam Carson, Co-Founder and Managing Director of Acai Brothers, Australia’s fastest growing Superfood Bar franchise. Founded...
For people new to operating a retail store and managing inventory, it can be difficult to understand how barcodes, UPCs and SKUs work...
Chances are if you’re reading this, you’re either in the process of opening a retail store or you’re an existing store owner...
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