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There’s no denying that the hospitality industry has had it tough in recent years. From Covid lockdowns to staff shortages, rising...
We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species, invincible...
There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...
Near field communication, commonly called NFC, is a form of payment technology that allows people to pay using a device such as a mobile...
The cost-of-living crisis and the impact of rising inflation have dominated headlines for well over a year, and rightly so. From everyday...
When the time comes to sell your cafe you’re going to want to get the best possible price. After all, you’ve poured your heart...
There is no question that hospitality is the lifeblood of Victoria’s culture. But with Stage 3 and Stage 4 restrictions in the state,...
How do you engage, educate and sell to customers?Beyond traditional and multichannel retail approaches, omnichannel retail puts the...
We are igniting conversations between some of Melbourne’s hospitality icons, and the people who need their expert knowledge the most....
Food waste is a huge problem for hospitality businesses all over the world. But with a little bit of planning, and the right software,...
Everyone’s a critic. This adage is especially resonant today as smartphones give diners the ability to publish their thoughts about...
On behalf of Lightspeed, I am privileged to announce that we have reached another company milestone. One that would not be possible...
Customer behaviour has changed—and Lightspeed is dedicated to helping our merchants adapt. We’ve been hard at work on a new addition...
If there’s one thing everyone in the hospo industry can agree on, it’s that time is of the essence and there aren’t enough hours...
“Life is what happens to you while you’re busy making other plans,” John Lennon sang on one of his memorable solo tracks. Yes,...
Late last year, we welcomed Kounta to our growing global POS family. When we learned of Kounta’s phenomenal growth and, more importantly,...
Supporting Pride is part of our culture here at Lightspeed. Our CEO, Dax Dasilva, is openly gay and founded this company in Montreal’s...
Q&A with Phil & Alice, Founders of Loop Growers, a business designed to close the loop between food production, consumption, and disposal....
Lightspeed and Stripe have partnered to offer our merchants another tool to meet their new challenges head-on: Lightspeed Capital powered...
Most businesses go all-in on new customer acquisition when they’re focused on expanding their business’s bottom line. They funnel...
Rising energy costs are a (worrying) reality for Australian hospitality businesses. So the sooner you address the problem, the better....
While many tar upselling with the ‘pushy’ brush, it doesn’t always have to be this way. Thoughtful, gentle upselling at the right...
Customer behavior is always changing, and smart retailers are adapting with it. From offering curbside pickup to optimizing how they...
Do one thing. Do them both well. No, that’s not a typo. It’s the multi-functioner’s credo, a nugget of wisdom that informs...
Millennials (the largest living generation) have a strong preference for convenience, to the point that it features in how they assess...
Emails are a powerful tool for communication that have a high potential ROI. According to data from McKinsey & Company, emails are...
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