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In the ever-evolving world of hospitality, it can be challenging to predict what’s around the corner—particularly after a tumultuous...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
The restaurant industry is a fast-paced, vibrant and exciting place to build a business and, unsurprisingly, opening a restaurant is...
The staff turnover rate in hospitality is notoriously high, and this issue has plagued the industry for years. In recent months, this...
We’re a nation of coffee lovers, and, unsurprisingly, many of us dream of opening our very own cafe. Our decades-long love affair...
As far back as I remember, I always wanted to be in hospo.It was the first time I went into a good bar. And I’m not talking about...
Did you know that QR stands for ‘Quick Response’? Invented in the mid-90s and making a roaring return in 2020, the relationship...
A business plan provides the foundation for an aspiring new venture and outlines a clear roadmap for how the business will take shape....
We’ve been inside for weeks now, and it’s starting to get old.You can’t socialise (apart from that stuff we’re all creatively...
There’s something happening right now in the hospitality industry, something significant, yet just below the surface, out of view,...
In the fast-paced and ever-changing world of hospitality, it’s imperative to have a point of sale (POS) system that can streamline...
With the Delta variant making its way across the country, there have been regular updates for hospitality venues. This post covers...
“I’m gonna open my own place.” How many times had I said those words in the last year? Quite a few, actually. So much so that...
As more businesses around the world open their doors—and as more shoppers venture back into brick and mortar stores—there’s one...
We’ve all heard the saying: “The customer is king.” It’s been written in retail articles, plastered on the walls of offices,...
Let’s talk about grand opening ideas. You probably like online shopping as much as the next person — but there’s something special...
The payments landscape is constantly evolving. Just in the past couple of decades, we’ve seen payments in the form of cheques, credit...
Opening your own hospitality venue is an exciting, albeit challenging, time that’s filled with endless opportunities to streamline...
Inventory management can be tricky and time-consuming, especially if you’re a first-time business owner, and any errors or oversights...
How can modern restaurants set themselves apart in a world saturated with dining choices? A good place to start is the guest journey....
Aside from your eCommerce site’s overall design, professional-looking product photography will influence whether or not people decide...
POS platforms are the beating heart of successful hospitality businesses. They are hyper-connected and can seamlessly integrate with...
On 11 May, the 2021-22 Federal Budget was announced. The budget is centered around the country’s recovery from the pandemic and the...
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