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The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
In October, I had the privilege of speaking at Intercom’s Pioneer Summit in London to discuss how Lightspeed is leveraging AI within...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
Walking away from the Good Food Symposium, I wasn’t just carrying the weight of great conversation; I felt a deep sense of optimism...
Having too much stock on hand is a financial burden on your retail business. Slow sales means less ability to cycle in newer inventory...
We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species, invincible...
There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...
In the world of dining, first impressions are everything, and a well-set table plays a pivotal role in shaping those impressions.Whether...
Near field communication, commonly called NFC, is a form of payment technology that allows people to pay using a device such as a mobile...
Soft openings offer restaurants a unique opportunity to test their menu, operations and service quality in a low-pressure environment...
Building customer loyalty should never go out of style, but sometimes you need to change it up. Luckily, we have a few inexpensive...
Nothing sets your business apart more than great design. Check out these boutique store design tips to get started. Boutique owners...
In June of this year, I was fortunate enough to partake in a first-of-its-kind hospitality event, the Good Food Symposium, in Melbourne...
Wages, superannuation, penalty rates, and award categories can be challenging for business owners, especially when the goalposts change...
Success in business is rarely the result of a single action, but rather the result of many small actions performed consistently. There...
June 2024’s Lightspeed media mentions focus on how Australians are shifting their spending from weekday cafe breakfasts to weekend...
Owning a restaurant is a dream for many businesspeople. Yet, the day-to-day costs of opening and running a restaurant can make owners...
The cost-of-living crisis and the impact of rising inflation have dominated headlines for well over a year, and rightly so. From everyday...
Data from our Retail Insights and Shopper Sentiment Report revealed that 2 in 5 shoppers highly value the convenience of checking online...
As a retailer, your point of sale (POS) system is arguably the most important tool that you have. Your POS system makes ringing up...
If you’ve dined out in recent years, you may have noticed something that seems to have permeated a lot of venues. Something that...
If you want to go fast, go alone. If you want to go far, go together. This old saying is relevant when it comes to small businesses....
Something has been happening over the past couple of years, and it’s something that won’t have gone unnoticed by most people. I’m...
Click and Mortar, also known as “Bricks and Clicks,” refers to a business model that seamlessly integrates physical retail with...
Reporting and analytics are essential to any retailer because they tell you exactly what’s going on in your business. Analysing your...
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