Featured this week

Here at Lightspeed, we’re all about the industry. We love everything hospitality brings to the table. We know and celebrate the diverse...

What comes to mind when you think of “marketing automation”? Expensive? Complicated? Inaccessible? “Yeah… not for me”?...

The team at Lune Croissanterie are masters of their craft. With outposts in Melbourne and Brisbane, Lune creates fresh, deliciously...

Toby Wilson has a reputation in this industry. He’s somewhat of a vagabond, a man who is difficult to tie down, always striving and...

Managing rising food costs and finding new ways to optimize operations and increase margins are obstacles all restaurants face. A notorious...

For the last year of owning my cafe I was a one-man show (mostly). I’m not saying this in an attempt to toot my own horn, because...

Imagine you’re the customer for a moment. When you walk into the store, what makes you first notice products? What makes you like...

If you’re in the hospitality industry, you’ll know how important it is to stay on top of your finances. And understanding exactly...

In a world that’s dominated by credit and debit card payments, merchant fees are an unavoidable cost for the majority of hospitality...

If you’ve been dreaming of opening your own hospitality venue and are setting the wheels in motion to turn that dream into a reality,...

As a retailer, you know better than anyone else that time is practically money. If you waste time with inefficient processes, you’re...

Converting first-time customers into regulars is all about making a great first impression and building long-lasting, profitable customer...

The new normal. It’s been everywhere, from news reports, to blog posts, it’s done multiple rounds all over social media. This slogan...

Perhaps the most important part of retail is the moment of the transaction—when money transfers from the customer to the cashier....

We’ve all been there (probably). The doors are about to open, but you’re a man down. In the frantic atmosphere of the setup, the...

If you’re reading this, then you’re likely: not meeting your retail sales targets; or meeting your targets but want to find ways...

It’s always important to optimize your store for a better experience and more conversions. Staying stagnant is the quickest way to...

I don’t know whether it’s the rain, or whether it’s just old age creeping in and forcing my guard to lower, but I feel like taking...

Hospitality staff will know the pain of asking customers to spare a few minutes to sign-up while the line of hungry customers just...

A wise man once said that you can have the best team in the business, but they’re worth nothing if they’re not motivated.That wise...

According to a study in the Journal of Interactive Marketing, there are two types of reviews: Utilitarian – a functional critique...