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There’s no denying that the hospitality industry has had it tough in recent years. From Covid lockdowns to staff shortages, rising...
We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species, invincible...
There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...
Near field communication, commonly called NFC, is a form of payment technology that allows people to pay using a device such as a mobile...
The cost-of-living crisis and the impact of rising inflation have dominated headlines for well over a year, and rightly so. From everyday...
Converting first-time customers into regulars is all about making a great first impression and building long-lasting, profitable customer...
The new normal. It’s been everywhere, from news reports, to blog posts, it’s done multiple rounds all over social media. This slogan...
Perhaps the most important part of retail is the moment of the transaction—when money transfers from the customer to the cashier....
We’ve all been there (probably). The doors are about to open, but you’re a man down. In the frantic atmosphere of the setup, the...
If you’re reading this, then you’re likely: not meeting your retail sales targets; or meeting your targets but want to find ways...
It’s always important to optimize your store for a better experience and more conversions. Staying stagnant is the quickest way to...
I don’t know whether it’s the rain, or whether it’s just old age creeping in and forcing my guard to lower, but I feel like taking...
Hospitality staff will know the pain of asking customers to spare a few minutes to sign-up while the line of hungry customers just...
A wise man once said that you can have the best team in the business, but they’re worth nothing if they’re not motivated.That wise...
Maintaining and growing a retail business is an enormous undertaking. As you know, despite the perceived simplicity of the business...
According to a study in the Journal of Interactive Marketing, there are two types of reviews: Utilitarian – a functional critique...
When thinking about threats to your retail store, shoplifting is probably number one, right? The idea of someone swiping hundreds of...
Hospitality staff are the backbone of the industry, and your team is one of your most valuable assets. While your employees are the...
To say that Bluebonnet walked a rocky road to where they find themselves today would be an understatement. Seldom has a venue worn...
Who doesn’t love an underdog?Modern times have painted these figures as timid, unsure yet plucky little scamps who face adversity...
Your kitchen is the heart of your restaurant, and the dishes that come out of it (and how quickly they’re prepared) can make or break...
Online food delivery is by no means a new or revolutionary concept in the hospitality industry. Even before the pandemic, many restaurants...
Promotions are almost always part of a retailer’s sales and marketing mix, and for good reason — they can drive sales and help...
The hospitality industry is home to a myth or two. I blame this on the media’s penchant for romanticism.But still, you can’t do...
Successful email campaigns are not a competition of the flashiest design or the biggest budget. The best emails are well-considered,...
Twenty five years is a long time to be in any business. It’s an entire generation’s time on this planet.But 25 years in hospitality?...
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