Introducing Lightspeed Restaurant

Get ready for the multi-channel ordering, automated inventory and data-driven insights revolution, helping perfect your service and expand your hospitality business. From full-service restaurants to QSRs, pubs and hotels, single locations or multi-location empires, Lightspeed Restaurant is a fast, flexible platform that can handle each and every aspect of your growing business.

By empowering you to configure every aspect of your service and create the dining experience and flows you envisioned for your unique venue, Lightspeed Restaurant provides you with the tools and capabilities to bring your vision to life.

Having this ultimate flexibility helps you to do the following:

• Attract and retain customers
• Grow revenue
• Work efficiently and save
• Lightspeed Restaurant and your business

Attract and retain customers

Swift service

Swift service is paramount to an enjoyable dining experience and a successful restaurant.  This is reflected in Lightspeed Restaurant’s user-friendly interface, which prioritises ease of use and minimises the number of clicks required.

Guests can order either with your floor staff (at the table or the counter) or via digital menus on their phones, accessible via QR codes. 

They’re free to order what they like, when they like, and they can be seamlessly guided through the available options, encouraging them to add additional items to their order.

Lightspeed Restaurant goes beyond just splitting bills; it enables guests to even split a bottle of wine, ensuring a hassle-free payment process. With a few simple taps, each guest can have their own individual bill to pay, and they have the freedom to choose their preferred payment method, whether it’s tapping, inserting, or swiping a payment terminal carried by your floor staff. Moreover, for a fully contactless experience, guests can conveniently pay using their own devices, further enhancing convenience and flexibility.

And because Lightspeed Payments is built into Lightspeed Restaurant, there are no extra systems to log into and no opportunities for human errors via manual keying. Everything is handled quickly on one, single screen.

Harnessing these customisable features of Lightspeed Restaurant, you can create a memorable dining experience that captivates customers and keeps them coming back for more.

Timely dishes 

When an order is placed, it’s sent straight to where it needs to go. Food to the kitchen, drinks to the bar.

And with Lightspeed Restaurant’s advanced coursing and printing workflows, it’s now easier than ever to customise and time the courses exactly to your liking, ensuring a flawless dining experience. Each dish is sent to the kitchen or the table with precision, arriving at the perfect moment in the guest’s dining journey.

Lightspeed Restaurant’s advanced coursing and printing workflows are a game-changer for Quick Service Restaurants too, enabling you to effortlessly manage and time orders, offering speedy and accurate service that keeps up with the fast-paced nature of your operations and delivering a dining experience that keeps guests coming back for more.

Managing your guest’s dining experience has never been easier.

Guest Insights 

Lightspeed Restaurant knows that the act of serving your customers is only part of running a successful hospitality business.

With best-in-class analytics, you’ll have a wealth of data at your fingertips.

Gain a deeper understanding of your restaurant’s performance by uncovering which menu items keep customers coming back, the star performers among your staff, and effortlessly gather valuable data on each guest through a simple card tap, which accumulates data with every dining visit.

You can delve deep into your restaurant’s data to identify the areas that are working and the areas where a bit more TLC are required to grow your bottom line.

It’s all about helping you know what to do next.

With Lightspeed Restaurant, you can harness the power of your own data to learn the characteristics of your high value customers so you’ll always know how to entice them back.

Grow revenue

Maximised total order value 

To help ensure your guests enjoy the best dining experience possible, you can optimise your POS to guide your staff towards a myriad of options: the right add-ons, the best upsells, the perfect wine pairing, you name it. Your guests will be happy and you’ve just grown your total order value with ease.

Expanded reach 

With Order Anywhere, you can expand your reach beyond your restaurant’s walls, enabling guests to order from, well, anywhere! Online orders are sent straight to your POS, so there’s no extra steps, and they can close their bills quickly and easily, directly from their device.

Profitable menus 

With Lightspeed’s Magic Menu Quadrant, you can see how and why individual menu items are performing, or why they’re not selling.

You can engineer your menu to ensure that each item drives your revenue via higher sales volumes and lower wastage—a perfect pairing when it comes to crafting your most-profitable menu.

Work efficiently and save

Fast closeouts 

Lightspeed Payments your payments processor is included, so there are no extra systems to log into and no opportunities for human errors via manual keying. Totals are automatically sent to the payment terminal, and everything is handled quickly on one, single screen so cashing up takes minutes, not hours.

Waste reduction 

Automate your ordering so that you always have enough on hand and reduce wastage.

Lightspeed Restaurant can help you gain full control over your inventory.

There are automated inventory reports which keep count for you as stock is received or sold. This can go as deep as the ingredient level to take advantage of Lightspeed’s recipe-building and prep production tools. Each ingredient is priced and calculated to show you how much you’ll be spending to produce a menu item, allowing you to reel in your COGS before the costly dishes hit your menu.

And because your inventory is automated, it’s that much more accurate. With Lightspeed Restaurant, you’ll only ever order what you need and always have the right amount of stock on-hand, reducing your wastage and spoilage and protecting your bottom line.

Efficient staff

Happy and engaged staff are the heart and soul of a successful restaurant, which is why Lightspeed Restaurant’s comprehensive platform and user-friendly tools are designed to create a positive work environment. 

By providing intuitive workflows, streamlined operations, and valuable analytics, Lightspeed Restaurant empowers your team to excel, deliver outstanding service, and take pride in their work.

With a workplace that values their contributions, your staff will feel motivated and fulfilled, leading to higher staff retention rates and a harmonious team dynamic that contributes to your restaurant’s long-term success.

Fully customisable

Customise your menus and devices for each individual venue, room and service period.

With Lightspeed Restaurant, you can create a different, unique menu for each of your locations. You can even create different menus for each section of the same venue, complete with unique promotions that you can tailor to your location’s needs.

And you can do all of this remotely, meaning that changes can be made instantly, on the fly, from wherever you happen to be.

A restaurant platform to help you grow your entire business:

Lightspeed Restaurant is more than POS, it’s a complete restaurant platform designed to help control and grow your business, offering unrivalled adaptability and comprehensive insights to empower your restaurant’s operations and drive success.

With Point of Sale, Payments, Advanced Insights, Order Anywhere and Inventory all in the one platform (plus the tried-and-trusted third-party integrations you already know and love), you’re set up for success.

Lightspeed Restaurant and your business

Lightspeed Restaurant truly is the restaurant POS platform that promises an all-encompassing, fast and flexible way to help grow your entire business, and it delivers, every time.

For a demo on how Lightspeed Restaurant can help your hospitality business flourish, chat to one of our knowledgeable experts and see for yourself how the future of your venue can look.