COVID-19 is forcing us to reinvent our relationship with customers and how we serve them. Customer needs have not disappeared, but...
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Retail
With an estimated global value of 3.7 trillion and double-digit annual growth since 2010, the health and fitness industry is one of...
In a recent article, we delved into the relationship between costs and sales and how knowing your gross profit margin is key to retail...
While physical stores are an important part of the customer journey, one that gives merchants the opportunity to create immersive experiences...
Inventory control: That is, knowing exactly what products you have on the sales floor and in your stockroom (and how many you have)...
Our employees and customers are at the heart of everything we do, and in this moment of social distancing and uncertainty, it’s more...
For retailers, doing a physical inventory count is something that often gets put off. Why? Because counting all of the merchandise...
If you’re working in retail marketing, it’s very easy to get swept up in a sea of omnichannel beacons,experiential stores and the...
For people new to operating a retail store and managing inventory, it can be difficult to understand how barcodes, UPCs and SKUs work...
Chances are if you’re reading this, you’re either in the process of opening a retail store or you’re an existing store owner...
Fashion and apparel is one of the largest and most innovative industries in the world. Many of the retail concepts that we experience...
We all know about brick and mortar retail and we all know about eCommerce. While these were once talked about as separate channels,...
It’s the most wonderful time of the year. In retail, however, the time leading up to the holidays can also the busiest and most stressful...
Are you thinking of taking your business direct to consumer online and in-store? Well, you aren’t alone. Direct to consumer commerce...
Managing an SEO campaign is a long-haul process that requires thoughtful planning, testing and learning—but most eCommerce marketing...
So you’re at the stage where you’re contacting a payment service providers and collecting quotes—you’re getting information...
Behind every savvy business decision is, to some extent, data. What separates the good from the great business owners is the ability...
As the old proverb says, “All work and no play makes Jack a dull boy.” For passionate entrepreneurs, however, work-life balance...
Raise your hand if you’d like to improve your retail store’s sales.Whether you’re looking to build on the positive momentum or...
It’s entirely possible that your store isn’t just meant to sell products, but to offer services too. Retailers who sell and service,...
How many customer loyalty programs are you signed up to? How many are you aware of?The loyalty program has become an embedded part...
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