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Graeme Alexander is a Senior Content Specialist at Lightspeed. He has over 15 years of experience in the hospitality industry, including front of house, back of house, management, and ownership. He writes about his time spent on the front line.
Customers: can’t live with ‘em, can’t live without ‘em, right?Never before has a cliche rang so long, and so true to me.On...
When a business starts out, there are lists-upon-lists of tasks flying around, each one vying for your attention. And some of these...
Back in December 2019, Matt Bettesworth & Monique Hope opened the doors to their now-iconic Camp Grounds cafe in Tamworth, NSW. Their...
There comes a time in every cafe owner’s life when they take a beat and take stock of all that they have achieved. Everything is...
The first menu I ever wrote was the best menu that ever existed.And it makes sense, after all, I’d had a lifetime to hone it. Every...
“Hey, do you know anyone looking for work?”That’s my version of a job ad. And look, you might not like it, and you might think...
October is mental health month, and that means it’s time to check in, not just with your mates, but with yourself. And whilst we...
“Graeme? Yeah, he’s really good with money.”That’s literally the first time that sentence has ever been said. I am, in fact,...
I started out with some pretty grand ideas.My place was going to be the next big thing in cafes, the benchmark for how a hospo business...
Let’s talk about storage. I know, sexy content, right?But seriously, when I was planning my cafe, I had every single part of my storage...
The time is finally here and things are beginning to open up again in some states. And after the longest continuous lockdown in Australia...
As covid restrictions ease, Australians are excited to get back out there, and fill every table for breakfast, brunch, lunch, breakfast...
There’s this thing that people tell you when you start your own business. They tell you to say goodbye to your social life. That...
The first person I ever had to fire was a friend of mine. I’d gotten them the job in the first place, and they were really good at...
In July of this year, temperatures in Brazil fell below 0℃ around some of the major coffee growing areas such as Minas Gerais, and...
Have you ever had a recipe that was so ingrained in your restaurant, that you could make it in your sleep? You know the type, it’s...
You know how it is. You kick around the corporate life for a while, fake laughing at some tame, water cooler material and trying to...
So, there was this one sandwich that followed me from kitchen to kitchen. And no matter how much I protested, how deep I dug my heels...
I remember when I had my own place.I’d slipped the shackles of working for somebody else, and I could finally do things my way. No...
You’ve written your new menu, and it’s spectacular. You can feel it. There’s just something about this time that’s right. You’ve...
You know how it is.You’ve just finished a monster service, you’ve cleaned your area until you can see your face in the stainless...
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