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Graeme Alexander is a Senior Content Specialist at Lightspeed. He has over 15 years of experience in the hospitality industry, including front of house, back of house, management, and ownership. He writes about his time spent on the front line.
Piccolo Me have created the universal cafe.Big call, I know, but it’s true.You see, they’ve managed to craft something in which...
Behind the scenes, St Kilda Football Club are constantly working to refine their operations. They’re striving to both grow and enhance...
There has been something of a tech revolution in the hospitality industry over the past few years.What started with a shift from bulky...
The Australian hospitality industry has, once again, celebrated its best and finest with the annual Good Food Guide Awards.Held in...
There is a war underway in the retail landscape.The gauntlet was laid down by the big retailers, dragging into the theatre any small...
There is a saying in France: à la bonne franquette. Roughly translated, it means that things are simple, unfussy. Everything is stripped...
We are living in important times.The lingering effects of the pandemic where we were reminded that we are not, as a species, invincible...
There is an issue in the retail world which is causing everybody involved a problem: returns.And this isn’t an issue that is specific...
If you’ve dined out in recent years, you may have noticed something that seems to have permeated a lot of venues. Something that...
Something has been happening over the past couple of years, and it’s something that won’t have gone unnoticed by most people. I’m...
Paris Butter is a restaurant which values experiences above all else.It is a mainstay in the Auckland dining scene and a familiar name...
Early this year, Lightspeed hosted the Table Talks event where we brought together some of the leading figures in both hospitality...
DOC Group has an ethos based on absolute authenticity.It’s in their name, DOC standing for Denominazione di Origine Controllata,...
There has been a certain buzz around plant-based foods over the past few years.Whether you’re catering to seasoned vegans, health...
It’s hard not to get swept up in Bar Copo’s charms.For such a small space, the welcome you feel once you step foot inside is mammoth...
If you’ve visited a cafe or a restaurant in recent times, you’ll be no stranger to the concept of surcharges. They’re those small...
When I heard that Longshore were interested in doing an episode of Beyond The Pass, I got goosebumps.This is a fine dining restaurant,...
Not to sound like a broken record, but food waste is a big issue in Australia.It’s a very serious reality, with around 7.6 million...
Staffing your venue can be a struggle at the best of times and it can be compounded for each venue under your management, meaning more...
March can be a sneaky old month, and I don’t say that because the weather starts to change, or because the winter sports seasons...
If you’ve ever been to Bowral in the NSW Southern Highlands, you’ll know that it’s a town with a prestigious past. From its catalogue...
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